Updating our Look

Our new logo exemplifies our philosophy. A strong structure supported by pillars of continuing knowledge.

Virtual Service Management Corporation (VSM) is a private woman owned and operated South Dakota company. The IT Service Management Institute (ITSMI) is the research and development trade name of Virtual Service Management Corporation. Red Swan Publishing is our publishing tradename.

Our focus at Virtual Service Management has been, and will continue to be, helping our customers with education and consulting services of the highest quality. Our goal is to help IT organizations become strategic partners with their businesses through understanding, training and guidance through experience and good practices.

Our industry knowledge, our theory base, and our ability to see beyond day to day activities will enable you to optimize your resources to better match your company needs. We provide training, consulting and assessment services for IT and Business Quality