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Event Terms

Event Terms

Education / Conferences & Special Events

Fees & Payment

VSM Corporation must receive payment with each registration. Your place at a workshop or event is not confirmed until full payment is received, Course fees are charged in the currency specified for the course selected.

Substitutions & Cancellations

You can substitute an alternate attendee from your organization at any time for no additional charge.

Cancellations must be received in writing. Email This e-mail address is being protected from spambots. You need JavaScript enabled to view it no later than 15 business days prior to an event's start date to receive a refund or course credit.

Refunds are not available when a cancellation is made less than 15 business days before an event's start date.

Participants canceling in this time frame will receive a credit towards another ITSMI event or workshop, minus an administration fee. Course credits are valid for six months from the

date of the workshop originally cancelled.

Cancellation Fee

North America: $250 USD plus any expenses incurred by VSMCORP

VSM Corporation reserves the right to cancel or reschedule workshops or events.

No Shows

If an attendee fails to attend, no course credit or refund is provided.